Webroot Review

Editor’s Rating:
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Avg. User Rating:

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The Good:

 
  • Improved Gamer Mode
  • Effective and thorough malware removal
  • Multiple layers of security shield
  • Award winning combined anitvirus & anti-spyware protection

The Bad:

 
  • Very unreliable tech support
  • Serious resource hog during scans
  • Slowed web surfing

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Webroot Quick Stats:

Pricing:

1 Year:  $29.95 protection for one computer. $10 off normal price

Free Trial

No – you can only get a Free Scan

Virus Definition Updates:

As Needed

Proactive Detection Effectiveness:

Fair

On Demand Detection Effectiveness:

Good

Over-all System Performance:

Good

Customer Service:

Free online and phone support

More Info:

Make Sure to Compare Anti-Virus Software Providers for Additional Plan Statistics

Detailed Webroot Review:

The new Webroot AntiVirus detection mechanism is powered by Sophos which is prominently known as a global pioneer in computer protection against viruses. In the new release of Webroot, it integrated it’s AntiVirus and Spy Sweeper, together along with a firewall. It is the most award-winning combined antivirus and antispyware on the market today.

ProsWebroot Likes:

User-friendly interface: The new main screen of Webroot is more attractive, streamlined and innovative. With the new easy to use main screen and customizable console, Webroot Antivirus with Antispyware aids you in protecting your computer. The default configuration of Webroot is ideal for common users but the new interface allows advanced users to set a higher level of protection in just a few clicks of a button.

Free online backup: Webroot Antivirus with Antispyware offers you an option of integrated online backup that allows you to restore and access your most treasured files despite different cause of damage on your computer, theft or accidental deletion. 1GB of online backup space is included free in your purchase of Webroot Antivirus with Antispyware. If ever you feel a need for more space, you can upgrade to 5GB for $10 per year or 10GB for $20 per year. If you want more information on Online Backup and Storage you can read our Online Backup and Storage Reviews and Compare Providers at our sister site.

Better Gamer Mode: The new gamer mode ensures you that you won’t be interrupted while playing online games of while watching you movies. If the gamer mode is turn on, scheduled activities, alerts and updates are temporarily deferred. Furthermore, most of the shields and all alerts are temporarily turned off when in gamer mode. Webroot will automatically slip back to normal mode after four hours so as to protect you from forgetting to switch back to strong computer defense.

Effective malware removal: One of the best assets of Webroot is its effective malware removal. The downside is the frequency of false alarms. Webroot was able to sweep all the malwares even just by a click of the containing folder. It was even able to remove data files and registry items of the malwares. Even the manually altered versions of the malwares were no match to the flexibility of Webroot.

Multiple layers of security shield: Webroot AntiVirus with AntiSpyware 6 deploys over a dozen shields to protect you computer from different threats. First of the most vital shields is the Internet Connection shield which blocks all access to proven hazardous Web sites, whether by the browser or any other program. Second is the Execution shield which stops known malware in its tracks, preventing it completely from running on the computer. Lastly, the File System shield catches and quarantines malware when it attempts any sort of file manipulation.

ProsWebroot DisLikes:

Unreliable tech support: Even though Webroot offers free phone support, it may be of little use. We have found numerous complaints which indicate that their solution for most problems is to uninstall and reinstall each time, although the same problem shows up, as well as new ones. If you submit a support ticket, they usually send you five or six links that have nothing to do with the problem you may be having, and then close the case. When you update the question you may have to wait several days before they respond.

Serious resource hog during scan: Users have complained about their computers slowing down to a crawl during a scan process. The thorough and flexible scan is commendable but if your computer cannot do anything while scanning, your computer is rendered useless. It even came to a point were users reported removing the software had greater benefits to them than the potential that Webroot would find something that their alternative would not.

Problematic installation process: Installing the software is problematic. This has been a fact since their 2007 version, persisted through-out the 2008 version, and now in 2009 the same problems with the installation process persist.

Fatal errors: Many users have also reported experiencing fatal errors during the virus definition update process. This presents more problems than just the fatal error themselves, as it indicates that computer is not receiving the full, new signature files.

Slowed websurfing: One of the measures of performance of an antivirus is the drag that it causes on internet surfing. The new Webroot was reported to cause a slow down on websurfing. This is a very big potential problem for webroot, since many users are spending a majority of their time on the internet.

ProsWebroot Bottom Line:

This edition of Webroot’s antispyware solution is significantly better than the previous versions but there are a lot of other antivirus and antispyware products included in our reviews, that can and will do a better job in protecting your computer from attacks.  The degraded system performance after the installation of the software is one of the biggest problems of the new suite.

Buy Webroot AntiVirus and AntiSpyware for only $29.95.

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